Wholesale Policy


Effective Date: August 2, 2025

Thank you for your interest in wholesale purchasing with Mertotti Home. Please review the following terms carefully.

1. Eligibility
• Wholesale accounts are available to registered businesses only.
• Proof of business registration or VAT number may be required.

2. Minimum Order Requirements
• Minimum order value for wholesale purchases is 500 USD.
• Orders below this amount will be considered retail and may not receive wholesale pricing.

3. Pricing and Payment
• Wholesale prices are exclusive of VAT and shipping costs.
• Payment is required in full before shipment unless otherwise agreed in writing.
• We reserve the right to adjust prices with prior notice.

4. Ordering Process
• Wholesale orders must be placed via email at info@mertotti.com or through our dedicated wholesale portal (if applicable).
• Orders will be confirmed via email with estimated delivery dates.

5. Shipping
• Shipping costs for wholesale orders are calculated based on order size and destination.
• Delivery timelines may vary and are estimates only.

6. Returns and Damages
• Returns on wholesale orders are accepted only for defective or damaged items reported within 7 days of delivery.
• Customized or made-to-order items are non-returnable.

7. Account Management
• We reserve the right to suspend or terminate wholesale accounts at our discretion.
• Wholesale customers agree to adhere to Mertotti Home’s brand guidelines and pricing policies.

Contact

For wholesale inquiries, please email info@mertotti.com.